A recent Comscore article shows that Facebook and Twitter Access via Mobile Browsers has Grows by Triple-Digits in the Past Year, which really shouldn’t come as much of a surprise. I don’t know about you- but it seems that everyone I talk to these days has an iPhone, Droid, or Blackberry.

The rise of mobile technology has some neat (and somewhat frightening, in the Big Brother-sense) implications for how we can be targeted by marketing/advertising. Applications like Foursquare publishes your location to the world, which could allow a monitoring application to watch for anyone who “checks-in” at specific locations.  Think about the implications of checking-in on Beale Street in Memphis on a Saturday night, and then getting a reply that offers you no-cover entrance, or 2-for-1 on your first cocktail at a nearby blues club?

Consider what that technology could that do for restaurants: giving them the ability to offer location-specific specials for lunch or dinner?  What about B2B organizations (a lot of whom seem to be struggling with ways to use social media tools) who want to target locally?  It would be relatively simple for an application to cross-reference someone’s check-in location (like in your company’s office complex, for instance) with specific keywords in a Twitter profile data.  I could then send a message to anyone who is listed as a CMO or Director of Marketing that checks in at Memphis’ business incubator, Emerge Memphis, a message that said “Good to see you in our neck of the woods. If you’ve got 10 minutes, stop by and we’ll show you something neat that we’re up to”.

Alright, I may want to put a little more thought into that message itself, but the point is: I can get hyper-specific with who I am targeting and what messaging I send to that person.

A Better Mobile Web
My other thoughts on the rise of mobile are nothing new – I love that mobile technology gives us so much freedom and instant access to information, but I hate that web site (not app) developers are not catering more to mobile users.

Web sites need to get smarter!  This presentation from Razorfish’s John Petengill points out how mobile users do not want their Internet experience to be watered down. Check it out – very short, but powerful (plus its a really cool presentation).

Valeo is proposing an optional, mobile-friendly version of every with every new site project that we have pitched in the last 6 months.  Why wouldn’t you want a mobile site if you’re developing a new web presence?  Give mobile users a better experience, because their numbers will continue to rise.

There’s a lot of hype about having a mobile app, and there are some great companies who have developed an application that will build mobile apps for you. Our neighbors, Resolute Interactive, has developed their Appanda software that allows you to design and publish your own iPhone and Android app through a web interface. (Shameless plug: check out Valeo’s app on iTunes that was built using Appanda)

This is a break through for anyone who doesn’t want to hire someone like Resolute or Valeo to build you a custom app, but don’t forget about your website, which still has the power to drive far greater amounts of traffic to your online presence. Having your own mobile app is great – but between a mobile app, and a mobile-friendly version of your site, which do you think has more potential?  I’ll give you a hint- mobile apps are not showing up in search engine results…

Looking to the Future
Not huge in the States yet, but sure to be crossing the oceans and coming here soon, I think QR codes will play some part in the mobile future.  I’m not quite ready to talk about that yet – but we’re working up some ideas, so I’m sure we’ll have something for you sometime this year.  Stay tuned…

Some interesting reading about Foursquare:

• Facebook About to Drop a Bomb on Foursquare? (socialmediatoday.com)
• foursquare fascination (timesunion.com)
• Putting Foursquare-esque Technology to Work… at Work (socialmediatoday.com)

The Auto DM is a greatly debated subject in the Twittersphere.  Some people don’t mind them, some hate them with a passion, and there is obviously a huge number of people that are using them.  If you’ve attended the recent workshops on my PLET method for Twitter, then you’ll know that I’m an advocate of some of the features that SocialOomph affords (such as emailed tweet keyword searches).

However, I get really burned out on seeing a “nice to tweet you” or “thanks for joining my Tweeple on Twitter” messages. It’s not authentic, and it annoys me; but my purpose for this post is not to debate the validity of the Auto DM. There are plenty of other sites for that purpose, like StopAutoDM.com. My goal here is to show you how to [at least] opt out of the Auto DMs that are powered by SocialOomph:

1)  Log in to Twitter.
2)  Follow @OptMeOut.
3)  Wait for @OptMeOut to follow you back. @OptMeOut will send you a DM to tell you it has followed you.
4)  Then send a DM to @OptMeOut. (You can write whatever you want in the DM, it does not matter.)
5)  After sending the DM, unfollow @OptMeOut. (This way your opting out remains private since you won’t be in the list of @OptMeOut’s followers. We will unfollow you as well.)

Pretty simple!  This will at least block some of the silly messages.  Good luck!

I gave a workshop this week for the Sales & Marketing Society of the Mid-South as part of their new workshop series for their members.  We covered our 4-step program to using Twitter for marketing or promoting a business,  The PLET Method:

Post  |  Why, What, When, How

Listen  |  Real-time searches and Monitoring Tools

Engage  |  Rules of Engagement, Best Practices

Track |  Analytics, URLs, Phone numbers

Here is a copy of the presentation that we went through. Although none of the screen-capture movies are there, you can still get the main ideas behind the PLET method:

More and more businesses are recognizing the need to get involved in social media, which means that social media “experts” are popping up left and right.  Beware anyone who tells you they are social media expert.  Here’s a great example of why I say that:  Click here But beware, definitely some R-rated language (funny though).

Three of my favorite points from this workshop were my reasons why everyone should get involved in social media:

1. 3 out of 4 Americans are using social technology
2. Typical cost of a social media account is $0.00
3. Social media is like word of mouth on steroids

It’s exciting that so many of those in the workshop were totally new to Twitter and wanted to see if Twitter had potential for their marketing and communications. With so much buzz coming up, we’ll have another series of classes on social media very soon with our friends at Howell Marketing Strategies.  More details on that soon, but this time we’re planning on a 4-day workshop, focusing one day each on:  Strategy, Twitter, Facebook, & YouTube (but possibly SlideShare or LinkedIn as well).

LinkedIn recently announced a way to allow you to tie your Twitter status updates to your LinkedIn status.  That’s great news!  (Except for those of us who spent hours figuring out the best way to make that happen 6 months ago, of course).

With that capability from LinkedIn, you no longer have to use Ping.fm and a Ping-capable Twitter client (Twhirl ruled for this very reason, and Tweetie for iPhone did as well, but has recently dropped Ping.fm integration in their newest version).
Here is my thoughts on why you would not want to link your Twitter status to LinkedIn:

The audience and messaging is completely different!  The very conversational style of Twitter does not exactly trasnslate to the more static and less-interactive status updates on LinkedIn.  I personally struggled with this for a while before deciding to turn off the old system that I used to achieve this (using Ping.fm).   Many times I didn’t even think about it- but then I would login to LinkedIn and see that my last update was a picture at dinner or something from the previous night.  That wasn’t the kind of content that I wanted people to see on my profile, so I killed it.

This has a lot to do with our discussions in class this week on using Social Media for Business: the importance of maintaining your professionalism on social networks if your goal is to promote/use for your business.

One other thing we covered is the TweetDeck, which recently released an update that solves many of these issues for you.  The latest version (v0.32.0) eases these issues by allowing you to pick and choose which networks you would like to post to:  Multiple Twitter accounts, LinkedIn, Facebook (both personal profiles and pages you administer), and even MySpace.  Very cool – check it out!