Author Archive

Tuesday, March 30th, 2010 | Author:
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Image representing iPhone 3G as depicted in Cr...
Image via CrunchBase

A recent Comscore article shows that Facebook and Twitter Access via Mobile Browsers has Grows by Triple-Digits in the Past Year, which really shouldn’t come as much of a surprise. I don’t know about you- but it seems that everyone I talk to these days has an iPhone, Droid, or Blackberry.

The rise of mobile technology has some neat (and somewhat frightening, in the Big Brother-sense) implications for how we can be targeted by marketing/advertising. Applications like Foursquare publishes your location to the world, which could allow a monitoring application to watch for anyone who “checks-in” at specific locations.  Think about the implications of checking-in on Beale Street in Memphis on a Saturday night, and then getting a reply that offers you no-cover entrance, or 2-for-1 on your first cocktail at a nearby blues club?

Consider what that technology could that do for restaurants: giving them the ability to offer location-specific specials for lunch or dinner?  What about B2B organizations (a lot of whom seem to be struggling with ways to use social media tools) who want to target locally?  It would be relatively simple for an application to cross-reference someone’s check-in location (like in your company’s office complex, for instance) with specific keywords in a Twitter profile data.  I could then send a message to anyone who is listed as a CMO or Director of Marketing that checks in at Memphis’ business incubator, Emerge Memphis, a message that said “Good to see you in our neck of the woods. If you’ve got 10 minutes, stop by and we’ll show you something neat that we’re up to”.

Alright, I may want to put a little more thought into that message itself, but the point is: I can get hyper-specific with who I am targeting and what messaging I send to that person.

A Better Mobile Web
My other thoughts on the rise of mobile are nothing new – I love that mobile technology gives us so much freedom and instant access to information, but I hate that web site (not app) developers are not catering more to mobile users.

Web sites need to get smarter!  This presentation from Razorfish’s John Petengill points out how mobile users do not want their Internet experience to be watered down. Check it out – very short, but powerful (plus its a really cool presentation).

Valeo is proposing an optional, mobile-friendly version of every with every new site project that we have pitched in the last 6 months.  Why wouldn’t you want a mobile site if you’re developing a new web presence?  Give mobile users a better experience, because their numbers will continue to rise.

There’s a lot of hype about having a mobile app, and there are some great companies who have developed an application that will build mobile apps for you. Our neighbors, Resolute Interactive, has developed their Appanda software that allows you to design and publish your own iPhone and Android app through a web interface. (Shameless plug: check out Valeo’s app on iTunes that was built using Appanda)

This is a break through for anyone who doesn’t want to hire someone like Resolute or Valeo to build you a custom app, but don’t forget about your website, which still has the power to drive far greater amounts of traffic to your online presence. Having your own mobile app is great – but between a mobile app, and a mobile-friendly version of your site, which do you think has more potential?  I’ll give you a hint- mobile apps are not showing up in search engine results…

Looking to the Future
Not huge in the States yet, but sure to be crossing the oceans and coming here soon, I think QR codes will play some part in the mobile future.  I’m not quite ready to talk about that yet – but we’re working up some ideas, so I’m sure we’ll have something for you sometime this year.  Stay tuned…

Some interesting reading about Foursquare:

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Monday, March 29th, 2010 | Author:
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Image of SocialOomph from Twitter
Image of SocialOomph

The Auto DM is a greatly debated subject in the Twittersphere.  Some people don’t mind them, some hate them with a passion, and there is obviously a huge number of people that are using them.  If you’ve attended the recent workshops on my PLET method for Twitter, then you’ll know that I’m an advocate of some of the features that SocialOomph affords (such as emailed tweet keyword searches).

However, I get really burned out on seeing a “nice to tweet you” or “thanks for joining my Tweeple on Twitter” messages. It’s not authentic, and it annoys me; but my purpose for this post is not to debate the validity of the Auto DM. There are plenty of other sites for that purpose, like StopAutoDM.com. My goal here is to show you how to [at least] opt out of the Auto DMs that are powered by SocialOomph:

1)  Log in to Twitter.
2)  Follow @OptMeOut.
3)  Wait for @OptMeOut to follow you back. @OptMeOut will send you a DM to tell you it has followed you.
4)  Then send a DM to @OptMeOut. (You can write whatever you want in the DM, it does not matter.)
5)  After sending the DM, unfollow @OptMeOut. (This way your opting out remains private since you won’t be in the list of @OptMeOut’s followers. We will unfollow you as well.)

Pretty simple!  This will at least block some of the silly messages.  Good luck!

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Friday, March 05th, 2010 | Author:
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NPA Worldwide - The Global Recruiting NetworkI was asked to speak to NPA Worldwide, a global organization of personnel professionals, in a workshop for recruiters.  Social media and recruiting go hand-in-hand, especially in today’s climate where finding the ideal candidate is the name of the game.

Fortunately, social media sites like LinkedIn and Facebook provide some amazing tools to allow recruiters to target potential placements.  We all post such detailed personal and professional information about ourselves in online profiles that can all be easily searched, that means that finding that ideal candidate is (or can be) easier now than ever before.

Time
One obvious issue that was discussed is the time investment required to be successful in social media.  Several of our participants today voiced concerns about the level of involvement needed. My thoughts on the large time investment are this:  if you are spending tons of time on LinkedIn and you know that it’s working, then that’s obviously well worth the effort.   In order to justify the time, you have to be monitoring your social media efforts and quantifying your results.

PLET
I presented my PLET method for using social media, which covers the basics that everyone needs to know if you’re going to successfully take advantage of these new media channels: Post, Listen, Engage, & Track

Here are some examples that I covered for how recruiters can use this methodology:

  • Posting information is crucial, and content is still king! But don’t just throw out your job posting like every other recruiter does- find some way to “hook” people and get their interest. Keywords are crucial, but finding your (online) voice and letting your personality show through are important.
  • If you aren’t measuring it, then you can’t improve it (or for that matter, know if it is worth your time investment).  Measuring the effectiveness of social media efforts is a must – so using tools like URL shorteners (bit.ly) that allow you to see how many clicks you’re getting to job postings can go a long way towards helping you start to figure out what works and what doesn’t.
  • Listening for opportunities is one of the chief ways to take advantage of online tools.  Google alerts to monitor for lay-offs or openings is a free way to extend your ability to know what’s happening.  We also discussed the importance of organizing all of that kind of information, and using RSS feeds with Google Reader is a brilliant way to not only organize, but it will give you the ability to do searches as well.
  • I talked a lot about the great tools that Google provides, and Analytics was another one.  Knowing that your site or blog is getting increased traffic from wherever you are spending your time promoting is just as important as knowing if people are hitting your links.  The reason we can be so good at online marketing is because we can measure it on such a granular level!

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Wednesday, February 24th, 2010 | Author:
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I’ve talked to or heard of a variety of people lately who are offering Internet marketing services to their clients due to the tremendous demand that has developed in recent years.  What’s always funny/sad/disapppointing is how many consultants are out there giving just plain bad advice to their clients – and charging them for it!

There are plenty of great articles about Hiring a search engine marketing company so, at the very least, do your homework and ask a lot of questions if you’re looking to hire. Here are some basic things you need to understand:

Massive Change in Internet Marketing
Image by websuccessdiva via Flickr

Marketing to search engines is an absolutely crucial piece of being successful online, but there is much more to search engine marketing (or even just SEO) than doing some keyword research and then changing page titles, meta, content, and ALT tags. Thinking that these efforts alone will drive massive change in your rankings is foolish, at best. It can be very costly and even damaging to your site’s effectiveness in the worst cases.

Search engines have evolved a lot over the past decade; they simple have to.  Google’s search market share is somewhere around 65% according to Comscore, and considering that Google’s market capital is $153.4 billion as of October 5 2009, let’s just suffice it to say that they have a vested interest in you and I continuing to use their engine.  What does that mean for us?  Well, we all find what we’re looking for in pretty short order on Google.com, right?  If you didn’t, then you would probably begin using another search engine, which is why Google has to keep their results accurate.  In order to do that, they have to figure out ways to rank more than 127 billion web pages by relevance.

What’s that got to do with search engine marketing?  Ask yourself this:  do you really think that some minimal effort and changing up the language and some tags on your site is going to put you at the top of those 127 billion for your market or industry?

Search engine marketing goes well beyond just “SEO” that inexperienced internet marketers (read: web designers who decided to call themselves internet marketers because they knew they were missing opportunities) will tell you is going to influence your rankings.  The fact of the matter is, truly marketing to search engines is a long-term plan that will involve content creation and syndication, social bookmarking, developing a robust link profile, and much more.

Don’t let that discourage you!  If you’re thinking about ways to drive more traffic to your site, this is still #1 on the list. Traffic that comes from search engines has a much higher potential for conversion than many other methods.

Here’s how it works – a great graphic from the brilliant minds over at SEOmoz.org:

SEO Pyramid from SEOmoz

Seems straight-forward, right?  Well, in the most basic terms – it is!  Of course, it helps if you have the experience to know what works and what doesn’t.  Here are some guides to help you get started:

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